Submitted by Susie Cooke on
This year has been full of ups and downs, but I have been so lucky to be surrounded by such a great crew of people. These kind words in a review from passenger Bob Paolino keep us reminded of why we do what we do - the people.
It is always nice when you own a company to get a really great review of your employees which also directly reflects how you feel about them. This particular review could’ve been given about any one of my employees and is so accurate about how I feel about all of my employees this year I just wanted to post it. Thanks again for all the support this season.
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“Before we even get to the cruise, itself, we want to say hi to GRACE. She was operating (almost said "manning") the company's table dockside when we showed up for our cruise. From her first "Hi, can I help?", she was welcoming, cheerful and helpful. We chatted like we were old friends and she regaled us with stories and information. She is a terrific person to have front of house, although we are sure that she is employed in many other aspects of the operation. Thanks!
Captain Devon! A most able seaman, yes I am mixing ranks, but here it's a description, not a rank! Capable, knowledgeable, social and clever. His handling of the Owl seemed effortless. There was not a moment during our 3 hour cruise when the conversation seemed forced or stilted. He even made a joke of the fact that we didn't see any wildlife. And he unintentionally upsold us on the lobster bake cruise for next year, all while piloting the cutter. The company needs to hold on to this man.
The 3 hour sail was amazing and we made many great and lasting memories. Thank you to all involved.”
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I am so grateful for our wonderful crew and how well they serve our passengers. Thank you to all the guests who take the time to write a review, it does not go unnoticed.
Aaron Lincoln
